Untitled Document

Questions about Statements

When should I receive my statement?
CULS usually has your statement in the mail 27 days before your due date, but holidays and weekends can change this. CULS expects you to receive you statement 15 to 20 days before your due date. However, if you sign up for e-statements, you will receive your statement much earlier. Sign up here!

I just bought a new car and got a loan with CULS! When will I get my first statement?
Congratulations, CULS is happy to serve you! You should receive your first statement 15 to 20 days before your due date, unless you received your loan less than 15 to 20 days before your first payment is due. In that case, you will receive a Welcome Letter with an attached payment coupon. You can use this coupon to mail and a check to make your initial payment.

I’ve moved and changed my address. How do I let CULS know I’ve moved?
CULS makes it easy for you. Go online and use our quick and easy address change form.